Research, interaction design, usability testing
Caterpillar was looking to update their sales programs and claims process to desktop and mobile. These are screenshots from a quick responsive prototype I made to test a few concepts.
I was called to help with the last 4-days of the product inception. I spent 1-day doing user-interviews and observations of the current product that we were to replace. Then spent the remaining 3-days creating a prototype.
- Display claims, programs and users.
- Provide a simple filter.
- Quickly see product-groups associated with programs.
- Quickly see the approvers in list.
- Tap on the approver-avatar to see their name.
Disclaimer: Through user-interviews I was able to uncover some of the primary problems and attempt to solve them, but this was a quick/simple first-pass (4-days total).
To add incpetion-showcase umph, I took screen shots and presented them in this nice mockup template. Hope you like the concept.